Sawyer Reed
- Role
- Senior Solution Success Consultant at IDeaS Revenue Solutions
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
Experience
Senior Solution Success Consultant
Jan 2024 — Present
Subject Matter Expert for all topics related to IDeaS G3 Revenue Management System with a focus on IDeaS\' largest clients• Thought leadership in partnership with clients to solve complex problems.• Consultant to internal and external clients in successful integration, configuration, engagement andongoing use of IDeaS G3 RMS.• Serve as escalated point of contact for client-facing teams to consult on complex business practices, hotelconfiguration, Revenue Management best practices and IDeaS solutions to fit client needs.• Coach, lead, and direct client facing teams in de-escalation of high-visibility client concerns with G3RMS data quality, decision-making, and engagement.• Work cross-functionally with CRM, Account Management, Project Management, Product Development,Service Delivery teams to ensure client success in implementing and engaging with IDeaS G3 RMS.• Foster and encourage culture of Revenue Management across client teams to ensure adoption andengagement with IDeaS G3 RMS.
Skills
- Microsoft Excel
- Microsoft Word
- Social Media Marketing
- Powerpoint
- Time Management
- Retail
- Management
- Customer Service
- Microsoft Office
- Social Networking
- Youtube
- Account Management
- Public Speaking
- Marketing
- Social Media
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