Sawkia R Patterson

About Sawkia R Patterson

I’m a healthcare transformation strategist with 15+ years of experience helping organizations turn complex healthcare innovation into real-world impact. My career sits at the intersection of healthcare operations, digital health, and customer adoption. I specialize in translating big strategic initiatives into scalable programs that improve outcomes for healthcare organizations and the patients they serve. Currently at Surescripts, I focus on driving strategic initiatives that support healthcare interoperability, improve customer adoption, and advance solutions that help providers, health systems, and technology partners operate more effectively. Across my career, I’ve led cross-functional initiatives, developed customer success strategies, and implemented programs that strengthen adoption and engagement across healthcare ecosystems. Areas where I bring the most value: • Healthcare transformation & digital health strategy • Strategic program development and execution • Customer adoption and engagement strategy • Cross-functional leadership across complex healthcare systems • Health equity and community-centered innovation I’m particularly passionate about advancing healthcare solutions that expand access, improve outcomes, and create more equitable systems of care. Always open to conversations around healthcare innovation, strategic leadership, and the future of digital health.

Experience

1. Senior Business Analyst

   Surescripts

   Oct 2024 — Present · US

   Lead strategic initiatives that drive adoption of digital health solutions across healthcare organizations• Partner with cross-functional stakeholders to translate business strategy into scalable programs and operational execution• Develop adoption frameworks and engagement strategies that strengthen customer utilization of healthcare technology solutions• Support healthcare transformation initiatives focused on interoperability, operational efficiency, and improved patient outcomes

Education

• Keller Graduate School of Management of DeVry University

  Master of Project Management (MPM), Project Management

  2012 — 2014

• University of Oregon

  Bachelor of Science (B.S.), Sociology

  2004 — 2009

• Keller Graduate School of Management of DeVry University

  Master of Business Administration (M.B.A.), Business Administration and Management, General

  2011 — 2013

Skills

• Program Management
• Determination
• Time Management
• Community Outreach
• Microsoft Outlook
• Medical Records
• Leadership
• Volunteer Management
• Building Relationships
• Team Leadership
• Teamwork
• Business
• Project Management
• Team Building
• Public Speaking
• Highly Detail Oriented
• Microsoft Excel
• Powerpoint
• Facebook
• Social Media
• Fundraising
• Healthcare Information Technology
• Insurance
• Cross-Cultural
• Healthcare Management
• Microsoft Office
• Sales
• Multi Tasking
• Labor Relations
• Customer Service
• Hippa
• Emr
• Healthcare
• Retail
• Outlook
• Hipaa
• Organization