Savita Das
Customer Experience & Sales Operations | E-commerce Support | Relationship Building | Striving to make a positive impact through service and collaboration.
- Role
- Customer Service & Sales Associate at 0101 Digit All
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Savita Das
Results-driven professional with global experience across Information Technology, Talent Acquisition, E-commerce Operations, Sales Coordination, and Customer Support. Experienced in working with international clients, with strengths in stakeholder management, cross-functional collaboration, and customer experience.An MBA-qualified professional with entrepreneurial experience, bringing a strategic and adaptable approach to improving processes and supporting business growth.Beyond my professional work, I use food art to raise awareness on social causes and support community initiatives. My work has been recognized by NDTV, Mathrubhumi, and Manorama News, and I am also a proud living organ donor, reflecting my commitment to service and compassion.
Experience
Customer Service & Sales Associate
Jun 2022 — Present · Bengaluru, IN
Working as a consultant through 0101 Digit All Solutions for Maxwell & Higgs – Zivor & D-Flector as a Customer Service & Sales Associate, supporting customer experience, sales coordination, and marketplace operations. Zivor – Customer Support & Operations Manage customer enquiries, returns, exchanges, and order issues across online marketplaces. Handle customer feedback and maintain strong seller ratings through proactive issue resolution. Monitor orders, shipping updates, and supplier coordination to ensure smooth fulfilment. Support daily operations including purchase orders, inventory coordination, and process documentation. D-Flector – Sales Coordination & Customer Support Support sales coordination and assist with end-to-end sales operations. Strengthen relationships with customers, distributors, and retail partners. Assist in identifying and developing new distributor and retailer opportunities. Support onboarding of new partners and collaborate with leadership on growth initiatives.
Education
St Joseph's School
Secondary School
1993 — 1993
St Dominic's Convent
Higher Secondary, Science Stream
1994 — 1995
The Institute of Chartered Financial Analysts of India University, Tripura
Master of Business Administration (MBA), Human Resources Development
2008 — 2011
Thiagarajar College of Engineering
Bachelor of Engineering (B.E.), Electronics and Communication
1995 — 1999
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