Savita Singh
Counselor Facilitator @Canadian Immigrant Women's Association
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WORK HISTORY
Counselor Facilitator @Canadian Immigrant Women's Association
CA
As the Cross Cultural Parenting Program Facilitator i am responsible for providing culturally sensitive and gender specific parenting supports for immigrant and refugee including seniors accessing services in our Cross-Cultural Parenting Program. Also facilitating parenting groups and individual support for immigrant families. Providing referrals and other needed services to clients experiencing family violence and/or conflicts at home. Offering crisis, short-term supportive counselling
EDUCATION
Delhi University
Bachelor of Arts (B.A.)
Reeves College
Diploma
Vishwa Bharati Public school
High school
OTHERS
Master of Business Administration (M.B.A.)
SHIAMAK INDIA
Certificate
ABOUT SAVITA SINGH
Human Services Professional with 12+ years’ of experience in Operations, Administration and Customer Service field related positions. Certified peer support worker. Enthusiastic about roles where I can put to use my skills in communications, relationship building, coaching, coordinating, proficiency, efficiency, confidentiality, persuasion, motivation, decision making, creative problem solving, accuracy, and team play. Summary of Qualifications • Highly seasoned and sympathetic professional. Committed to providing excellent customer service to meet internal and external business needs by utilizing a professional, warm and friendly approach to enhance internal and external client’s satisfaction. • Efficient communicator who practices effective listening skills, critical thinking, self-awareness and a client first approach always • Flexible & detail oriented professional with demonstrated passion for working with people from different backgrounds with diverse needs • Resourceful and solutions-driven at creating and maintaining relationships with clients, service groups and organizations in the broader community • Dynamic facilitator who delivers well prepared presentations with consistent energy and enthusiasm • Proficiently used Microsoft Office applications such as Word, Excel spreadsheets, PowerPoint, Publisher and Outlook to develop documents in both, corporate and non-profit organizations as well as CMS and Internet AREA OF EXPERTISE Non - profit organization Volunteer Management Administration Customer Service Assessment and Screening Intake and Recruitment Community Services Settlement Support Workshop Facilitation
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