Savion Adamson

Experience

1. Patient Access Representative

   VCU Health

   Dec 2018 — Present · Richmond, VA, US

   Greeted and assisted patients and their caregivers on arrival with Star Service. • Communicated information effectively between patients and other staff members while providing them with updates as needed. • Obtained and scanned all appropriate documentation including consents, conditions for health care forms, ABN’s, insurance cards, and identification. • Collected and posted co-pays, dues, and past due balances at the time of service per VCUHS policy via Patientco. • Registered patients via CIS & GE-IDX Systems utilizing proper arrival process while ensuring demographic and insurance data is accurate. • Scheduled and rescheduled appointments in an efficient and timely manner. • Troubleshoot multiple demands from patients and staff members while ensuring an eased patient flow throughout the department. • Ensured appropriate steps are taken to obtain proper authorization before the scheduled time for radiology appointments/visits.