Tim Savina

About Tim Savina

Commitment to providing first-class customer service to internal and external customers by assessing customer needs, exceeding service quality standards, providing need-based solutions, and evaluating customer satisfaction-Outstanding business and program management acumen involved in strategic planning, resource allocation and coordination, leadership techniques, human resources modeling, and methods for improving processes and operational performance-Exceptional knowledge of principals and methods for curriculum and training design, teaching and instruction, and measuring effects of training with 10 years experience as adjunct instructor- Demonstrated comprehension of procedures for personnel recruitment, selection, training, and labor relations with experience leading and coaching teams of 17 direct reports and implementing workforce development programs.

Experience

1. Director of Human Resources

   Petrosoft LLC

   Jan 2020 — Present · Pittsburgh, PA, US

Education

• Penn State University

  Bachelor of Science (B.S.), Psychology

  1988 — 1992

• Robert Morris University

  MS, Business Education

  2001 — 2003

Skills

• Marketing
• Nonprofits
• Microsoft Office
• Customer Retention
• Customer Service
• Account Management
• Salesforce.com
• Organizational Development
• Strategic Planning
• Employee Relations
• Career Development
• Hiring
• Customer Relationship Management (Crm)
• Public Speaking
• Talent Acquisition
• Social Media
• Talent Management
• Strategy
• Resume Writing
• Team Leadership
• Training
• Performance Management
• Employee Training
• Coaching
• Time Management
• College Recruiting
• Interviews
• Leadership Development
• Recruiting
• Staff Development
• Program Management
• Onboarding
• Marketing Communications
• Budgets
• Customer Success
• Temporary Placement
• Career Counseling
• Leadership
• Human Resources
• Management