Savitha R.

About Savitha R.

Highly skilled and result-oriented Software engineer with over 9 years focused on…

Experience

1. Senior Software Engineer

   Freshworks

   Jan 2022 — Present

   Designed and built RESTful services for various features in CRM using Java, Springboot MVC and Ruby on Rails following design principles with TDD approach using JUnit and RSpec. Met product team functional requirements, scalability and performance- Developed role-based access control feature in FreshSales, FreshChat, and FreshMarketer Microservices using Spring Boot, Kafka via Event driven Publisher-subscribe design pattern- Worked on Subscription/Payment management using Orchestration pattern on User addition- Implemented Sales and Territory hierarchy with role-based access control on dependent modules- Experienced in Java Functional Interfaces, Collection API, Stream API, Exception Handling, LambdaExpressions- Done API Rate limiting and circuit breaker using Hystrix- Optimized user list page performance by 60% through Redis and Elasticsearch caching- Integrated third-party apps like Shopify and WooCommerce into the CRM marketplace- Automated translations using Crowdin and Jenkins. Used Jenkins for CI/CD to monitor feature build flow, with automatic retry for failed builds- Migration from ElasticSearch to OpenSearch, Rails 3 to Rails 4.2- Configured AWS EC2 and RDS, monitored and resolved spikes and alerts in Grafana in during on-calls- Mentored juniors and collaborated with cross team engineering/ product teams.

Education

• Coimbatore Institute of Technology

  Integrated Masters