Savi B.
Operations & Strategy | Assistant Manager - NBFC | 7+ Yrs Experience in Client Management, Team Leadership & Business Growth | Growth-Focused Professional | Ex-Freelancer (UK & UAE Projects)
- Role
- Assistant Operations Manager at Agarwal Assignments Pvt Ltd
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Assistant Operations Manager
Feb 2025 — Present · South Delhi, IN
Supervised a cross-functional team of 50+, providing leadership, mentorship, and performance management.• Contributed to strategic planning initiatives, providing insights and recommendationsto senior management for business growth and operational excellence.• Strong leadership and team-building skills.• Excellent organizational and project management abilities.• Proficiency in HR management systems and administrative software.• Strategic thinking and problem-solving capabilities.• Led the planning and execution of product launches in collaboration with banks andother service providers.• Coordinated all operational aspects, including regulatory compliance, customer supportreadiness, and service level agreements (SLAs).• Collaborated closely with IT teams to ensure seamless integration of technologysolutions supporting operational efficiency and product launches.• Worked closely with the marketing department to coordinate product launches, promotional activities, and brand positioning strategies.• Oversaw administrative functions such as office management, facility maintenance,and procurement.• Managed company assets, including inventory control, procurement, and maintenance,ensuring efficient resource allocation and cost control.• Managed end-to-end HR operations, including recruitment, training, performance management, and employee engagement initiatives.• Developed and implemented HR policies and procedures, fostering a positive work culture and ensuring compliance with labour laws.• Directed comprehensive operations management encompassing HR, administration,and asset management functions.• Streamlined workflows and optimized processes to ensure operational efficiency andadherence to regulatory standards.• Managed fund operations.Ensured compliance with LSP.• Oversaw grievance handling, CIBIL dispute resolution, and operational queries.Supported strategic planning and collaborated with IT, marketing, and administrative departments.
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