Savannah Farris
Customer Success @ Instacart Health | Founder of The Sprout CRM 🌱
- Role
- Customer Success Manager at Instacart
- Location
- Spanish Fork, UT, US
- LinkedIn followers
- 500 followers
About Savannah Farris
I am an extremely driven and enthusiastic leader with a passion for fostering a positive…
Experience
Customer Success Manager
Jul 2025 — Present
Pioneering the Customer Success function, developing scalableprocesses, internal documentation, and reporting frameworks tosupport organizational growth.Collaborated with Product, Engineering, Finance, and Operations toboost workflow efficiency through innovative tool implementations.Lead data analysis for Instacart Health programs, tracking codedispersal, redemption rates, and total Fresh Funds spend to evaluateperformance and ROI.Deliver monthly performance reporting and insights to internalstakeholders and executive leadership to drive strategic decisions.Enhanced departmental efficiency through identifying operationalgaps and implementing scalable process improvements.Act as the primary liaison between Instacart Health and enterprisepartners, ensuring smooth program execution and alignment withclient health and wellness objectives.
Education
Utah Valley University
Bachelor's degree, Psychology
Provo College
Bachelor's of Science, Nursing
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