Savannah Kinchen
Enterprise Customer Success @ Grow Progress
- Role
- Enterprise Customer Success Manager at Grow Progress
- Location
- East Hanover, NJ, US
- LinkedIn followers
- 500 followers
About Savannah Kinchen
Customer Success leader with 7+ years of experience driving retention, expansion, and customer value in high‑growth SaaS environments. Proven track record managing enterprise portfolios and leading high‑performing Customer Success teams responsible for $20M+ in ARR. Experienced in scaling customer success programs, navigating complex enterprise renewals, and building cross‑functional initiatives that improve retention, engagement, and operational efficiency. Passionate about leveraging technology to drive meaningful impact in mission‑driven organizations.
Experience
Enterprise Customer Success Manager
Jan 2024 — Present
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