Savannah Foreman
Technical Writer @commercetools
Signup · Get unlimited contacts
WORK HISTORY
Technical Writer @commercetools
Implemented updates to technical content and management, leading to an 80% increase in total content usage and a 25% reduction of support workload in 2 months. • Created and maintained detailed technical documentation, resulting in a 60% enrichment of user resources in 2 months. • Developed user guides and tutorials for enterprise software, leading to a 30% decrease in average user workflow issues. • Collaborated with engineers to improve user experience, refine content, and create visuals and diagrams for technical support content. • Achieved professional certifications in Documentation and Technical Writing.
EDUCATION
The University of North Carolina at Chapel Hill
Doctor of Philosophy (PhD), Computational Lingustics
Texas A&M University
Master of Arts (MA), English - Digital Rhetoric
Lamar University
Bachelor's degree (BA), English - Literature/Writing
ABOUT SAVANNAH FOREMAN
Hi there, I’m Savannah! I’m a Solutions Engineer, and I love digging into APIs, building…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.