Savannah Foreman

Role
Technical Writer at commercetools
Location
Houston, TX, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Savannah Foreman

Hi there, I’m Savannah! I’m a Solutions Engineer, and I love digging into APIs, building…

Experience

  1. Technical Writer

    commercetools

    Jun 2022 — Present

    Implemented updates to technical content and management, leading to an 80% increase in total content usage and a 25% reduction of support workload in 2 months. • Created and maintained detailed technical documentation, resulting in a 60% enrichment of user resources in 2 months. • Developed user guides and tutorials for enterprise software, leading to a 30% decrease in average user workflow issues. • Collaborated with engineers to improve user experience, refine content, and create visuals and diagrams for technical support content. • Achieved professional certifications in Documentation and Technical Writing.

Education

  • The University of North Carolina at Chapel Hill

    Doctor of Philosophy (PhD), Computational Lingustics

  • Texas A&M University

    Master of Arts (MA), English - Digital Rhetoric

  • Lamar University

    Bachelor's degree (BA), English - Literature/Writing

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Savannah Foreman — Technical Writer at commercetools in Houston, TX, US | Unifers