Savannah Nelson
Change Management and Training Specialist
- Role
- Sr Process Manager at Capital One
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
Experience
Sr Process Manager
Aug 2025 — Present
Support the creation and implementation of change management through communication and training strategies that focus on marketing process and technology utilization. Responsible for developing executive presentation documentation; facilitating focus groups and surveys to gather feedback; producing training materials, email newsletters, and internal communications; maintaining a change log; and playing a key contributor role in overall change management implementation.Support the creation and implementation of change management through communication and training strategies that focus on marketing process and technology utilization. Responsible for developing executive presentation documentation; facilitating focus groups and surveys to gather feedback; producing training materials, email newsletters, and internal communications; maintaining a change log; and playing a key contributor role in overall change management implementation.
Education
Virginia Commonwealth University
Bachelor's degree, Business/Marketing
2013 — 2015
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