Savannah Claspell
Senior Customer Success Manager, Enterprise | SaaS | eCommerce
- Role
- Senior Customer Success Manager, Enterprise at Recharge
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Savannah Claspell
Customer-focused e-commerce leader with over 6 years of experience driving growth and retention across enterprise merchants. I’m a “glass is half full” person who enjoys creatively thinking outside the box to turn feedback into positive momentum for clients. My skills include crafting data-driven stories, building QBR templates, creating client-friendly and digestible technical feedback, account mapping and planning, mentorship and development, contributing to thought leadership blogs, and commercial-facing documentation.
Experience
Senior Customer Success Manager, Enterprise
Jun 2025 — Present · Chicago, IL, US
Education
John Cabot University
Study abroad program | Political Science and Government
2013
St. Norbert College
Bachelor of Arts, Pre-Law Studies and Sociology
2010 — 2014
Skills
- Account Management
- Sales Operations
- Microsoft Crm
- Erp
- Microsoft Outlook
- Business Intelligence
- Quickbooks
- Microsoft Excel
- Microsoft Word
- Customer Service
- Political Campaigns
- Leadership
- Powerpoint
- Mac Os X Server
- Microsoft Office
- Positive Team Player
- Creative Problem Solving
- Qualitative Research
- Quantitative Research
- Highly Responsible
- Public Policy
- Open Minded
- Independence
- Politics
- Teamwork
- Political Science
- Critical Thinking
- Community Outreach
- Fundraising
- Political Communication
- Volunteering
- Organization
- Sociology
- Data Entry
- Conflict Resolution
- Research
- International Relations
- Google Docs
- Social Media
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