Saurish Vashishat

Claims Adjuster @Intact

Toronto, ON, CA

As a dedicated Claims Adiuster with Intact Insurance, I specialize in managing auto claims from start to finish, ensuring timely, accurate, and fair resolutions for our clients. I work closely with policyholders, repair shops, and other stakeholders to assess damages, evaluate coverage, and guide claims through every stage of the process.My approach is rooted in clear communication problem-solving, and a commitment to providina exceptional customer service. I leverage my deep knowledge of insurance industry regulations, and claims management software to effectively resolve claims and minimize client disruption.Key Responsibilities & Skills-Handling auto insurance claims efficiently includina collision, liability. and comprehensive claims-Managing fire, theft, and total loss claims, assessing the full extent of damages and coordinating with adiusters and repair facilities -Assessing vehicle and property damage, reviewing repair estimates, and working with experts to establish accurate valuations-Evaluating claim validity and ensuring compliance with policy terms and industry regulations-Providing excellent customer support through clear communication and empathetic problem-solving-Identifying opportunities for process improvement to enhance claim accuracy and customer experience-Achieving consistently high Net Promoter Score (70%+), demonstrating my commitment to client satisfaction and service excellence.

Lovely Professional University

Bachelor's degree, Computer Science

Lovely Professional University

Diploma of Computer Science and Engineering, Computer Science and Engineering

Lambton College

Postgraduate Degree, Advanced Project Management And Strategic Leadership