Saurav Srikumar
Ex Zoho |Helping Fintech Companies Scale Customer Support | Inbound • Outbound • Chat • Tech Support | Connexions Global
- Role
- Business Development Specialist at Connexions Global Pvt Ltd
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Saurav Srikumar
Section Helping US & UK Fintech Companies Scale Customer Support Offshore, Without the RiskGrowing fintech companies in the US and UK face the same wall: Support volume explodes. Hiring locally gets expensive. Quality drops. Customers churn.At Connexions Global, I help fintech brands solve this with a dedicated offshore support team that operates as an extension of their own.What we handle for US & UK fintech clients: Inbound customer support & call handling Outbound sales, collections & lead qualification Live chat & email support Tier 1, 2 & 3 tech support Back-office & data processingWhy offshore with Connexions? 60–70% cost savings vs. hiring locally in the US or UK Native English-speaking agents trained in BFSI & fintech 24/7 coverage across time zones Operational since 2014 not a startup, a proven partnerIf you\'re a fintech founder, COO, or Head of CX in the US or UK and support is becoming your bottleneck let\'s talk. DM me here or email directly.
Experience
Business Development Specialist
Mar 2026 — Present · US
Leading outbound business development targeting fintech companies across the US and UK markets for Connexions Global\'s offshore IT-BPO services.• Engaging C-suite and operations leaders at high-growth US & UK fintech firms• Positioning India-based offshore support as a scalable, cost-efficient alternative to local hiring• Building consultative pipeline across inbound, outbound, chat, tech support and back-office verticals• Navigating time zone differences and cross-cultural communication to build trust with international prospects
Education
SRM IST Chennai
Bachelor of Commerce, Cs
2016 — 2018
BHAVANS ADARSHA VIDYALA
Srm University , Bachelor of commerce
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