Saurav Raj

About Saurav Raj

Into Business Operations with 6+ years of experience across the energy, analytics, and tech domains, I specialize in driving process improvements, stakeholder alignment/management, and data-driven decision-making at scale.Currently supporting a billion-dollar energy client at Genpact, I manage collections performance, executive reporting, and cross-functional collaboration across global finance and sales teams. My background combines hands-on analytics (Excel, Power BI/Tableau, SQL) with strong communication and reporting skills, enabling me to bridge business and technical teams seamlessly.I am actively transitioning into a Project Management role and currently pursuing PMP certification, with the goal of leading high-impact projects that contribute to growth and global transformation.With a Master’s in Data Science (BITS Pilani), certifications in Google Cloud and PM fundamentals, and a continuous learning mindset, I bring both strategic vision and operational precision to every initiative I’m part of. Focus Areas: Energy Operations | Project Coordination | KPI Reporting | Global Stakeholder Management Tools: Salesforce, Excel, Power BI, Tableau, SQL, SharePoint Certifications: PMP (In Progress), Google Cloud Digital Leader, AWS Cloud Practitioner Open to global opportunities in project management, energy operations, and international programs. Let’s connect!

Experience

1. Assistant Manager (Business Operations - Hms Analytics)

   Genpact

   Aug 2023 — Present · Gurugram, IN

   Supporting data, process, and collection strategies for a leading US-based billion-dollar renewable wind energy client* Prepare collection reports with analysis of key metrics like outstanding balance, past due adherence*Coordinate with collectors, internal teams, and client AP departments across time zones to ensure timely payment collection*Streamline communication to resolve billing and payment issues efficiently.*Understand operational nuances across Parts, Transactional, Contractual, and CM & U divisions to address issues effectively.*Proactively identify and address payment discrepancies, facilitating communication between internal teams and clients to ensure timely and accurate reconciliation.*Using strong negotiation and problem-solving skills, I enable effective resolution of complex billing and payment issues, dedicating my time to preserving client goodwill and ensuring long-term partnerships*Connecting with cross-functional project teams, coordinating with stakeholders from sales, billing, collections resulting in on-time collection of revenue

Education

• Malout Institute of Management and Information Technology

  Bachelor of Technology (B.Tech.), Computer Science

• Satyam International

  Intermediate, PCM

  2011 — 2013

• Lohiya Nagar Mt. Carmel High School

  Matriculation

  2005 — 2010

• Birla Institute of Technology and Science, Pilani

  Master of Technology - MTech, Data Science & Engineering

Skills

• Public Speaking
• Project Management
• Leadership