Saurav Pandey

Chief Concierge @Marriott International

Lucknow, UP, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Chief Concierge @Marriott International

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Handling Concierge Operations for 427 Keys.

EDUCATION

2016 — 2019

CHANDIGARH UNIVERSITY

Bsc HHM, All Subjects

ABOUT SAURAV PANDEY

As a dedicated Concierge professional, I specialize in creating exceptional guest and client experiences by anticipating needs, resolving challenges, and delivering personalized service with precision and care. Whether assisting travelers in a luxury hotel, residents in an upscale property, or executives in a corporate environment, my focus remains the same: exceed expectations and ensure every interaction leaves a positive, lasting impression.With a deep understanding of local resources, strong communication skills, and an unwavering commitment to discretion and efficiency, I take pride in being the go-to person for solutions, recommendations, and support. My role is part host, part problem-solver, and always a representative of excellence.Over the years, I’ve built strong relationships with vendors, service providers, and clients, helping streamline requests and enhance satisfaction. From coordinating transportation and last-minute reservations to handling high-pressure requests with professionalism.

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Saurav Pandey — Chief Concierge at Marriott International in Lucknow, UP, IN | Unifers