Saurav Ghosh

Area Sales Manager @SMFG India Credit

West Bengal, IN

Accountable for handling Retail Business –Loan against Property & SME around Kolkata & ROB Suburban market. To own the client relationship with excellent service both at the level of acquisition and post-acquisition. Monitoring exsting portfolio to ensure portfolio quality and alert top management on any serious irregularity. To build a high quality portfolio in line with the Company’s risk appetite and strategy, ensure end-use of funds by monitoring account operations & assist on recovery on regular basis. Handling a team of 4 DSA Sales Managers & 3 Direct Team Sales Mangers with 10 on roll Sales Officers & 5 off roll Sales Officers in multiple location within the state. Implemented certain basic things in the Team like DSR maintaining, Mandatory Cold Callings. People management, including all HR related issues, as well as staff development. Motivation, leadership for a team & and developing future leaders. Conducting performance appraisal for the team. Work very closely with members to solve customer problems. Also need to understand team’s problem and weakness and address those.

Calcutta University, Kolkata

Bachelor of Commerce - BCom (H)