Saura Das
Senior Program Manager (Director) @Wipro
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WORK HISTORY
Senior Program Manager (Director) @Wipro
For Nordics Data Analytics & AI (DAAI)- Multiple Clients # Analytics Program Management, Architectural leadership & On-Time Program Delivery # Strategic discussions with CIO on Data Driven enterprise vision and Digital Transformation # Data Governance to Data Insights: Conceiving plans around Azure Data Factory, Data Bricks, Data Lake (G2), quick insights with Power BI etc.# Robotic Process Automation- 25% Process Improvement & Optimization # Achieved 90% drop in business issues across 2 quarters - augmented customer satisfaction # Zero Touch Operations: 50% improvement in First Call Resolution # Initiated, ran and successfully delivered Six Sigma project to improve CX using DMAIC methodology.# Strategic and Tactical road-map outlining: Data Analytics and liaison with Data Science #Migration & Upgrade (SAP NetWeaver and HANA) for SAP BW and BPC # Set up DevOps Governance (Internal Sprints & Scrums)# Environment & System Audit of Analytics Box and Process
SKILLS
ABOUT SAURA DAS
The Data Crusader, architecting powerhouse launch pads for guiding dozens of innovative…
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