Saurabh Rodekar
Modern Workplace Specialist | Endpoints with Microsoft Intune & SCCM
- Role
- Technical Support Specialist at Infosys
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Saurabh Rodekar
Dedicated professional with 5 years of experience providing efficient technical support and keep system running Proficient in diagnosing and resolving hardware, software, and network issues related to O365, VPN, VMWARE, Remote Desktop, Windows 10/11. Experienced in managing ticketing systems, meeting SLAs, and maintaining high customer satisfaction ratings. Having Good knowledge of O365. Proficient in Account Management, computers in Active Directory. Good knowledge of PC Hardware and peripherals
Experience
Technical Support Specialist
Apr 2024 — Present · Pune, IN
Education
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
2013 — 2016
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