Saurabh Rauniyar
Cybersecurity|SaaS|Customer Success|Enterprise Account Management|Cloud & Security Solutions|#Cybersecurity| #cloudsecurity
- Role
- Sales Specialist - Large Enterprise Account & Bfsi at Softcell Technologies Global Pvt. Ltd.
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Saurabh Rauniyar
Hello, I\'m Saurabh! With over 7+ years of thriving in saas sales, I\'m fueled by…
Experience
Sales Specialist - Large Enterprise Account & Bfsi
Softcell Technologies Global Pvt. Ltd.
Jul 2024 — Present · Mumbai, IN
Managed new business logos in Enterprise & BFSI Accounts & end-to-end contract renewals for enterprise accounts, ensuring high retention rates and uncovering upsell opportunities to drive revenue growth.• Planned and executed account strategies, including setup meetings and account planning sessions, to align with client objectives and map opportunities across the customer lifecycle.• Acted as a key liaison between enterprise customers and internal technical teams to ensure seamless post-sale engagement and solution adoption.• Identified and escalated technical concerns to the Technical Account Manager (TAM) team, facilitating swift resolution of issues and maintaining customer satisfaction.• Monitored and analyzed customer health metrics such as Net Promoter Score (NPS), product usage trends, and support interactions to assess account health and mitigate churn risks.• Built and nurtured strong customer relationships through regular success reviews, check-ins, and value-driven conversations tailored to client objectives.• Collaborated cross-functionally with inside sales, product, and support teams to align on customer goals and deliver a cohesive experience throughout the customer lifecycle.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.