Saurabh Pathak

About Saurabh Pathak

Hello and welcome to my LinkedIn profile! As a seasoned professional with diverse experience across various domains, I have consistently excelled in roles that demand relationship management and a commitment to success. Throughout my career, I have consistently demonstrated my passion for nurturing relationships, driving success, and contributing to the growth of the organizations I\'ve been a part of.I am currently serving as a \"Senior Relationship Associate\" at \"DataSpace Security Pvt. Ltd\", where I hold the dual roles of \'Training Coordinator\' and \'Customer Success Manager.\'DataSpace Security Pvt. Ltd:In my capacity as a Training Coordinator and Student Success Manager, my responsibilities encompass a wide range of crucial functions. I specialize in conducting mock interview sessions with our students, preparing them for real-world challenges, and enhancing their confidence. I am also at the forefront of ensuring a smooth and efficient student onboarding process, setting the stage for an exceptional learning experience.iDreamCareer:During my tenure as a Senior Business Development Associate at iDreamCareer, I leveraged my expertise to counsel and guide students, recent graduates, and working professionals in making informed career choices. My dedication to providing comprehensive career guidance and identifying the best career opportunities for each individual allowed me to make a significant impact on their professional lives.Byju\'s Exam Prep (Gradestack Learning Pvt Ltd):As an Academic Counselor (BDA) at Byju\'s Exam Prep, I had the privilege of counseling ambitious students preparing for competitive exams, including UPSC, UPPCS, BPSC, and Civil Services. I was deeply involved in guiding and supporting them through their rigorous preparation journeys, ensuring they were well-equipped to excel in their exams.American Express:In my role as a Business Development Executive at American Express, I had the opportunity to delve into both B2B and B2C sales. This experience sharpened my skills in building relationships with new clients while nurturing existing ones. I played an instrumental role in driving revenue growth through strategic sales initiatives, demonstrating my ability to adapt and excel in a fast-paced, competitive environment.Plan International (NGO):My journey as a Corporate Trainer at Plan International was marked by a commitment to creating a positive impact. I actively contributed to the organization\'s mission by generating funds through client visits and imparting essential sales training to new team members.

Experience

1. Customer Success Specialist

   Primo Dialler

   Sep 2024 — Present

Education

• Aryabhatta Institute of Engineering and Management Durgapur

  Bachelor of Technology, Electrical Engineering

  2014 — 2017

• Kanyapur Polytechnic

  Diploma, Electrical Engineering

  2011 — 2014

• Kendriya Vidyalaya

  Matriculation

• Kendriya Vidyalaya

  Higher Secondary