Saurabh Singh
Senior Product Solution Engineer @ HighLevel |Communication Platform Specialist | Phone,Voice, SMS, Email & WhatsApp Business API | Driving Product Strategy & Customer Success.
- Role
- Senior Product Solution Engineer (Dev-product) at HighLevel
- Location
- Kanpur, UP, IN
- LinkedIn followers
- 500 followers
About Saurabh Singh
I am a Senior Product Solution Engineer at HighLevel, specializing in CPaaS (Communication Platform as a Service), API Integrations, and Enterprise SaaS Solutions. I help agencies and businesses build scalable communication systems using Voice, SMS, Email, and WhatsApp Business API infrastructure.With strong expertise in REST APIs, Webhooks, OAuth, SSO, SFTP, CRM Integrations, and Automation Workflows, I bridge the gap between Product, Engineering, and Customer Success to deliver reliable, secure, and high performing solutions.Core Expertise: • CPaaS & Communication Platforms • API Integrations (REST APIs, Webhooks) • VoIP, SIP, Call Routing, Telephony Systems • WhatsApp Business API • Email Systems & Messaging Infrastructure • SSO (Single Sign-On) & OAuth Authentication • SFTP & Enterprise Data Exchange • CRM Integrations • SaaS Implementation & Technical Consulting • Automation & Workflow OptimizationI work closely with agencies and enterprise clients to: Design scalable communication architectures Troubleshoot complex integration issues Improve deliverability & system performance Optimize automation and operational efficiencyMy focus is on building future-ready, API-driven ecosystems that enable businesses to scale faster while maintaining reliability and security.If you’re looking for expertise in CPaaS, API architecture, Voice & Messaging platforms, or Enterprise SaaS integrations, let’s connect.
Experience
Senior Product Solution Engineer (Dev-product)
Jan 2026 — Present · Dallas, TX, US
Education
ST.Lawrence School Unnao
X Standard
2012 — 2013
ST.Lawrence School Unnao
XII Standard, Science
2014 — 2015
COLLEGE OF MANAGEMENT STUDIES, KADER PATARI, HADHA,
BCA - Bachelor of Computer Application, Computer Programming
2015 — 2018
Manipal Institute of Technology
Master of Computer Applications - MCA, Computer Software Engineering
2018 — 2020
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