Saurabh Deshpande

About Saurabh Deshpande

Sales Operations Leader & Business Analysis professional(13+ yrs, B2B/SaaS)| Salesforce CRM & RevOps | Forecasting, GTM Strategy, Process Optimisation | Team & Cross-Functional Project Leadership | Data Management and QualitySkills: Sales Operations Strategy and Governance,Salesforce User and Hierarchy Management,Salesforce and BI Dashboards,Business Analysis,Revenue Operations,Forecasting and Pipeline Management,GTM Process Design and Enablement, Agile Methodologies, Salesforce CRM Optimisation and Automation,Territory and Quota Design,Cross Functional Stakeholder Management,Change Management,Training & Sales Enablement, Salesforce.com, JIRA,Google Sheets,Hoovers(D&B),MS VISIO,Draw.io, Power BI,MS OFFICE,SQL,Data Loader,Salesforce InspectorSales Operations & RevOps leader with 13+ years in B2B tech and SaaS, partnering with sales, marketing, finance, and CS to build scalable GTM operations, accurate forecasting, and executive-ready reporting. Led teams and cross-functional initiatives across Salesforce CRM, territory and quota design, and quote-to-cash optimisation, improving data accuracy, user adoption, and sales productivity while shortening cycle times. Blend of hands-on sales operations and business analysis experience—translating business needs into processes, dashboards, and system enhancements that drive predictable revenue and better customer outcomesExperienced Product Owner / Business Analyst in SaaS environments, skilled at translating business needs into actionable product features that deliver measurable value. Skilful at collaborating with cross-functional stakeholders to define and prioritise requirements, manage product backlogs, and guide the development of scalable, customer-centric solutions. Led the end-to-end product lifecycle—from initial discovery and solution design to sprint planning, UAT, and go-live—ensuring timely, high-quality delivery in agile environments. Regularly facilitated backlog grooming and sprint ceremonies to maintain team focus and ensure continuous improvement

Experience

1. Senior Analyst - Sales Operations

   CrowdStrike

   Aug 2023 — Present · Pune, IN

   In my role at CrowdStrike, • Spearheaded sales operations for a 4+ member B2B sales ops team, owning forecasting, pipeline health, CRM data update and leadership reporting contributing to increased year-on-year revenue growth• Led end-to-end Salesforce CRM transformation defining requirements, data model, roles and hierarchy, and integrations, resulting in a unified GTM platform and a 30% increase in active user adoption• Directed cross functional implementation of new Salesforce workflows, validation rules and automation, improving data completeness and accuracy to 90% and reducing manual data entry time for sales reps by double digit percentages. • Drove the design and rollout of dashboards in Salesforce and BI tools for leadership, sales managers and reps, cutting manual reporting effort significantly and enabling consistent, data driven pipeline and forecast reviews• Partnered with leadership on annual and quarterly strategic planning (targets, headcount, territories, quotas), aligning GTM plan with company growth objectives and profitability• Designed and implemented scalable territory and quota models across multiple regions and segments improving quota attainment and coverage quality. Authored SOP’s and process documentation for knowledge transfer and reduced new member ramp-up time• Collaborated with Sales, Marketing, Product, Finance to define GTM strategy, pricing & discount guardrails and compensation metrics, contributing to improved win rates and healthier deal economics• Acted as a strategic business partner and senior business analyst for sales leadership, translating business priorities into well-defined requirements, process maps, and system enhancements that scaled organisational growth

Education

• Symbiosis Institute of Management Studies

  MBA , General Management

  2016 — 2018

• Savitribai Phule Pune University

  BE, Computers

  2007 — 2011

Skills

• Core Java
• C++
• C
• Sql
• Html
• Mysql
• Crm
• Data Analysis
• Data Warehousing
• Business Process Improvement
• Salesforce.com
• Hoovers
• Data Integration
• Visio
• Team Leadership
• Microsoft Sql Server
• Requirements Analysis
• Oracle
• Jsp
• Analytics
• Team Management
• Market Research
• Microsoft Office
• Microsoft Excel
• Training
• Customer Relationship Management (Crm)