Saurabh Mathur

About Saurabh Mathur

Certified Senior Business Analyst (CBAP) and Product Owner with 14+ years of experience delivering large-scale solutions across US Healthcare, Insurance, and HR Benefits domains.I specialize in GenAI and Agentic AI–enabled transformations, designing AI-powered chatbots, automation, and intelligent workflows that improve customer engagement, reduce operational costs, and strengthen competitive positioning.Strong expertise in Agile/Scrum and Waterfall delivery, end-to-end requirements management, and business process optimization, with a proven record of improving efficiency, reducing errors, and ensuring regulatory compliance (HIPAA, ACA).Known for bridging business, product, and engineering teams, mentoring analysts, and delivering measurable outcomes in complex, regulated environments. Experienced with Alight Worklife, AWS, RPA, analytics, and AI governance.Certifications: CBAP | PMP | CSPO | CSM | Azure DevOps | Power BI (Healthcare)

Experience

1. Business System Analyst Alight Solutions (Via Cignex) Chicago, Il

   Alight Solutions

   Feb 2018 — Present · Chicago, IL, US

   Clients: Ohio Police & Fire (OP & F), State of Illinois, MetLife, Unum, Hartford, US/Canada Insurance ProvidersProject Summary- Delivered a large-scale Java-based pension and benefits portal modernization for a U.S. state agency, improving processing efficiency, data accuracy, and regulatory compliance.Key Contribution- Led JAD sessions and stakeholder workshops to gather business, regulatory, and system requirements- Authored BRDs, FRDs, user stories, and future-state workflows aligned with pension operations- Designed As-Is and To-Be process flows, reducing manual steps and improving turnaround time- Supported API integrations and performed API testing using Postman and SOAP UI, reducing cross-system discrepancies by 20%- Actively supported Agile delivery, managing Jira backlogs and sprint ceremonies.Project Summary:Contributed to a statewide HR & Benefits digital transformation, delivering ACA- and HIPAA-compliant solutions for employees and retirees.Key Contributions & Impact- Led UAT planning and execution across multi-carrier integrations- Validated end-to-end benefits enrollment, eligibility, and data exchange workflows- Implemented RPA-driven process optimizations, reducing deployment timelines by 15%.Top Skills Used:UAT Leadership • HR & Benefits Systems • ACA & HIPAA Compliance • RPA • Predictive Analytics • Process Optimization • Stakeholder Collaboration Evidence of Insurability (EOI) Integration – U.S. & CanadaProject Summary:Designed and delivered a centralized EOI integration framework connecting multiple insurance carriers across North America.Key Contributions & Impact- Designed a scalable integration layer supporting MetLife, Unum, and Hartford- Automated regression testing using UiPath and Functionalize, reducing manual testing by 25%- Improved submission turnaround time by 40% through automation and validation controls- Built Power BI dashboards for real-time operational and executive reporting.

Education

• University of Rajasthan

  Bachelor of Engineering (B.E.), Computer Science; 2006

  2002 — 2006

Skills

• System Integration Testing
• Test Planning
• System Testing
• Quality Assurance
• Test Management
• Manual Testing
• Integration Testing
• Quality Center
• Black Box Testing
• Software Development Life Cycle (Sdlc)
• Qtp
• Regression Testing
• Software Testing Life Cycle
• Software Quality Assurance
• User Acceptance Testing
• Exploratory Testing
• Requirements Gathering
• Insurance
• Performance Testing
• Sdlc
• Bug Tracking
• Testing
• Defect Tracking
• Web Testing
• Test Execution
• Bugzilla
• Hp Quality Center
• Test Cases
• Functional Testing
• Agile Methodologies
• Test Estimation
• Agile Testing
• Mainframe Testing
• Test Automation
• Requirements Analysis
• Test Strategy
• Life Asia
• Clearquest
• Selenium
• Team Management