Saurabh Bisht

About Saurabh Bisht

As a Product Leader who combines founder hustle with enterprise execution, delivering…

Experience

1. Head of Product Co-founder

   Modern Crew

   Jun 2020 — Present

   Built a DTC premium apparel brand from scratch to $10M valuation, 150K+ customers, and $1.5M ARR. Identified a critical conversion problem, secured stakeholder buy-in, boosting conversion by 50% and securing $1M seed funding Conducted A/B testing to reduce friction on product flows, boosting average order value by 25% & ATC by 15% Drove a 65% reduction in order returns by architecting a prepaid incentive system that shifted user behaviour - trading 5% discount for 15% net revenue growth Migrated to a modular platform, enabling features such as single-page checkout, sliding cart, auto-applied coupons; increased conversion by 40% Launched a personalized post-purchase experience, contributing to a total of 40% repeat/mo on the website Optimized rating and reviews system on the website, resulting in 5% feedback collection rate/order, and this led to a 10% reduction in product page drop-offs and a 6% rise in checkout initiated Hired and managed a 15+ person cross-functional team, embedding agile practices

Education

• Indian Institute of Management Mumbai

  MBA

• Indian Institute Of Information Technology Allahabad

  B.Tech

Skills

• Iso 20000
• Service Delivery
• Business Analysis
• Global Delivery
• Enterprise Architecture
• Solution Architecture
• Itil V3 Foundations Certified
• Cobit
• Service Improvement
• IT Service Management
• Change Management
• Resource Management
• Sla
• Itil Certified
• Incident Management
• IT Management
• Transition Management
• Communication
• IT Outsourcing
• Vendor Management
• Consulting
• Pre-Sales
• Infrastructure
• Business Process
• IT Strategy
• IT Transformation
• Pmo
• Problem Management
• Pmp
• Release Management
• Project Delivery
• Cmmi
• Outsourcing
• Governance
• Service Management
• Service Desk
• Managed Services
• Itil
• Prince2
• Management