Saurabh Viswas
Administrator L2
- Role
- Service Desk Engineer at Wipro
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Saurabh Viswas
As a System Administrator, I bring extensive experience in designing, deploying, and maintaining secure, reliable, and high-performance IT infrastructures. I specialize in administering Linux and Windows server environments, managing user accounts and permissions, configuring system services, and ensuring consistent system uptime. My responsibilities include system installation, configuration, patch management, performance tuning, and troubleshooting complex hardware and software issues.I have strong hands-on experience with virtualization technologies, server hardware, storage systems, and backup solutions, ensuring data availability and effective disaster recovery planning. I actively monitor system health, logs, and resource usage to proactively identify and resolve issues before they impact operations. Security is a key focus of my work, including system hardening, access control management, antivirus and firewall configuration, vulnerability remediation, and compliance with organizational security policies.Automation plays an important role in my approach, using scripting to streamline routine administrative tasks, reduce manual errors, and improve operational efficiency. I work closely with network teams, developers, and support staff to deploy system upgrades, support applications, and maintain stable production environments. Clear documentation, change management, and adherence to best practices are integral to how I manage systems.I am a strong problem solver with a detail-oriented and proactive mindset, continuously improving system reliability, performance, and scalability. I value effective communication and collaboration, ensuring technical solutions align with business requirements. Committed to continuous learning, I stay current with evolving system administration tools, operating system updates, and security best practices to deliver resilient and dependable infrastructure solutions.
Experience
Service Desk Engineer
Jun 2022 — Present · Bengaluru, IN
Education
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech, Information Technology
2018 — 2022
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