Saurabh Srivastava
Reliance Trends Store Manager
- Role
- Area Sales Manager at Plum
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Saurabh Srivastava
Dedicated and result-oriented Retail Store Manager with 9+ years of experience across…
Experience
Area Sales Manager
Apr 2023 — Present · Kanpur, IN
Taking care of day-to-day operations of the store, setting work schedules, maintaining inventories, ensuring customer satisfaction, executing the layout of store merchandise-Ensuring achievement of sales target & loyalty target by planning, distributing and monitoring target on a daily basis-Ensuring visual merchandising guidelines are adhered to and standards are maintained in the departments provide feedback to visual merchandisers-Tracking monthly performance (sell through inventory mix and level, retail presentation and target achievement) against plan and proactively identify solutions to close performance gaps, if any-Ensuring mystery shop targets are met by conducting audit and providing training and feedback and taking corrective measures-Managing customer complaints and queries resolving them in the best possible way and also ensuring a high level of customer service is maintained by one and all on the floor-Making shrinkage level under control by training team on how to handle the stock and protect stock from pilferage and getting soiled and damaged-Developing team members by providing timely and constructive feedback to help them to identify theirweakness and strength. Providing adequate learning and development of team through on job training, VM training, product training etc.
Education
Chhatrapati Shahu Ji Maharaj University (CSJMU), Kanpur
B.Com , B.Com
2017 — 2020
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