Saurabh Sarodaya

About Saurabh Sarodaya

With over 16 years of dedicated experience in the world of Customer Relationship Management (CRM), I\'ve honed my skills to become a seasoned Techno-Functional professional. My passion lies in bridging the gap between technology and business, and my career has been marked by a relentless pursuit of excellence in various domains. Professional Highlights: Analytical Skills: Expert in deriving actionable insights from complex data, driving strategic decisions. Problem Solving: Skilled at identifying challenges, crafting innovative solutions for seamless operations. Leadership: Proven record in leading cross-functional teams, fostering collaboration, and achieving project goals. Design Documents & Presentations: Proficient in translating tech concepts into compelling presentations and design docs. Process Modeling: Optimize workflows and provide exceptional post-production support.🧠 Knowledge Sharing & Communication: Advocate for knowledge sharing, fostering a culture of learning, and effective communication. Data Modeling & Technical Requirements: Expertise in data modeling, understanding tech requirements for streamlined solutions. Business Process & Documentation: Adept at refining business processes, meticulous documentation for transparency. User Stories & Business Requirements: Skilled in crafting user stories, translating business needs into actionable tech specs. Workload Prioritization: Exceptional in managing multiple priorities, ensuring critical tasks are addressed with precision.🤝 CRM & Data Management: Extensive experience in CRM and data governance best practices. Salesforce.com & Talend Open Studio: Proficient in leveraging Salesforce and Talend for robust CRM solutions and efficient data integration. Business Analysis & Software Project Management: Skilled in analyzing business processes, managing end-to-end software projects. Agile Methodologies: Committed to delivering high-quality results through adaptive, collaborative, and iterative approaches.I thrive in challenging environments, am passionate about driving transformative change, and believe in the power of CRM technology to revolutionize businesses.#CRM #BusinessAnalysis #AgileLeadership #DataManagement #SalesforceExpert

Experience

1. Advisory Application Architect

   IBM

   Oct 2025 — Present · Pune, IN

Education

• COEP Technological University

  B.E., Engineering

  2002 — 2006