Saurabh S.
SAP Certified Solution Architect -SAP CX Sales & Service/Utilities Cloud with AI(V1/V2) | SAP FSM | SAP Emarsys | CPQ
- Role
- Lead SAP Certified Consultant-sap C 4hana Sales & Service Cloud Domain Expert with Ai V1 V2 at HCLTech
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Saurabh S.
As a Lead SAP Certified Consultant & Solution Architect, I bring over 10 years of extensive experience in designing and delivering SAP Sales & Service Cloud (C4C) solutions. My expertise lies in orchestrating business process needs through domain consulting, functional and technical analysis, solution design, and addressing business-critical challenges. My work has included successful rollouts across the NORDIC and APAC regions and leading migrations from Salesforce to SAP C/4HANA. My focus is on scalable CRM design, governance, and enabling business-driven digital transformation. With a deep understanding of SAP C/4HANA Sales & Service Cloud, integrations, and data migration, I collaborate with teams to deliver impactful solutions that align with organizational goals and drive value. My role is underpinned by a commitment to innovative problem-solving and delivering results that empower businesses to thrive.
Experience
Lead SAP Certified Consultant-sap C 4hana Sales & Service Cloud Domain Expert with Ai V1 V2
Sep 2019 — Present · Mumbai, IN
SAP CX (C4C) Solution Architect & System Owner | 10+ Years Delivering Enterprise CRM Platforms | SAP Sales & Service Cloud, C4C V2, Integrations & Governance | Business-Driven Digital Transformation-Domain consulting with clients to orchestrate the business process needs. Solution design, functional cum technical analysis and problem solving for business critical issues-Successful Roll outs for NORDIC, APAC regions with solution design and documentation in targeted timelines-Successful migrations from Salesforce to SAP C4/HANA (formally Hybris C4C) with good exposure in data migration, Cutover strategy planning and performing activities-Gather functional and non-functional requirements and draft user stories using the Agile/Scrum methodology-Engagement in Presales demos & arranging requirement gathering workshops for distinguished prospects & clients to identify needs-Good exposure to C4/HANA E2E Implementation in distinguished industries like Telecom, manufacturing, retail, automobile and Customer Services-Designing business blue prints, Functional Specs & BRD and WRICEF track as part of implementation phase i.e. going through complete \"AS-IS\" to \"TO-BE\" process cycle-Tightly Adhering to Implementation methodologies and guiding team members to moving phase by phase as part of implementation timelines and design-Designing interactive dashboards, reports in integrated environment with On Premise and Cloud solutions.
Education
Amity University, Noida
Bachelor of Technology (B.Tech.), Computer Science
2011 — 2015
SSLT Gujarat Sr. Sec. School
12th, Science
2010 — 2011
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