Saurabh Patil
Amazon || IIM Calcutta
- Role
- Operations Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Saurabh Patil
Operations leader with expertise in driving strategic growth and process optimization. Currently overseeing large-scale vendor operations at Amazon, focusing on strategic initiatives and catalog optimization. Skilled in implementing data-driven solutions to enhance efficiency and customer satisfaction. Passionate about mentoring teams and fostering strategic partnerships, with a strong ability to translate analytics into impactful business results.
Experience
Operations Manager
Jun 2022 — Present
Retail Business Services (Oct 2023 - Present)• Drive strategic initiatives across vendor operations, leading a large-scale program impacting $200M+ in annual revenue• Architect and implement data quality improvement programs resulting in significant catalog enhancement metrics• Lead cross-functional automation initiatives to optimize operational efficiency and reduce manual interventions• Design and execute scalable solutions for high-velocity business events, ensuring program success• Develop and implement strategic roaroadmaps to drive program adoption and stakeholder satisfaction• Build and mentor high-performing teams, focusing on career development and succession planningSeller Partner Support (Jun 2022 - Oct 2023)• Owned end-to-end program strategy for large-scale customer support operations across North America• Designed and implemented quality management frameworks to drive operational excellence• Led organizational change management initiatives improving key performance metrics• Developed scalable solutions for productivity enhancement and process standardization• Built strategic partnerships with key stakeholders to drive program success
Education
Indian Institute of Management, Calcutta
Master of Business Administration - MBA
2020 — 2022
Visvesvaraya National Institute of Technology
Bachelor’s Degree
2014 — 2018
Skills
- Microsoft Office
- Powerpoint
- Microsoft Excel
- Project Management
- Customer Service
- Research
- Public Speaking
- Strategic Planning
- Management
- Social Media
- Leadership
- English
- Teamwork
- Team Leadership
- Microsoft Word
- Sales
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