Saurabh Pathak
Engineering Director @ American Express | Platform Architecture, Microservices
- Role
- Engineering Director at American Express
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Saurabh Pathak
With over 20 years of experience, I serve as an Engineering Director at American Express, leading six globally distributed scrum teams. Our focus is on developing and maintaining an enterprise platform that supports business automation, case management, and process mining needs. My mission is to drive platform adoption and innovation, enhancing operational efficiencies through AI-driven tools and streamlining workflows. Our efforts have successfully scaled the platform to support a significant number of use cases across multiple business units. With expertise in platform architecture, microservices, DevOps, and continuous integration, I am committed to fostering innovation and delivering scalable, high-performance solutions tailored to enterprise demands.
Experience
Engineering Director
Jul 2020 — Present · Sunrise, FL, US
Lead 6 global engineering teams (50+ engineers) in the development and maintenance of two enterprise products. These products offer a comprehensive ecosystem for designing, developing, deploying, monitoring, and reporting use cases for business process workflows & automation, case management, work management, and process mining & control management needs across enterprise.• Pioneered innovation with Agentic AI-driven tooling, enabling intelligent workflow generation and execution to enhance operational efficiency, adaptability, and resilience across core business functions while maintaining governance, auditability, and risk controls.• Own and evolve two enterprise platforms supporting 700+ use cases while forming strategic partnerships strategic partnerships with product and tech leaders across business units like Credit & Risk, Marketing, Card Acquisition, Merchants. Many of these are large-scale application modernization and operational transformation related use cases.• Provides technical direction and oversight for platform feature development activities, ensuring architectural integrity, design quality, code readiness and adherence to development standards.• Established DevOps and SRE operating models focused on availability, resiliency, observability, and incident response for mission-critical platforms with stringent uptime and performance requirements.• Manage resource utilization, forecasting, financial planning, and vendor management to optimize project efficiency and budget adherence.• Track project progress using Agile project management tools like JIRA and Rally to ensure timely delivery and alignment with business goals.• Partner closely with risk, security, and compliance stakeholders to ensure platforms meet internal controls, audit standards, and enterprise security requirements.• Accountable for platform reliability, scalability, and operational readiness in a highly regulated financial environment
Education
Vikram University, Ujjain
Bachelor of Engineering - BE, Mechanical
1996 — 2000
Skills
- Soa
- Java Enterprise Edition
- Sdlc
- Solution Architecture
- Agile Methodologies
- Struts
- Websphere
- Web Services
- Db2
- Application Architecture
- Xml
- Soap
- Websphere Application Server
- Jdbc
- Software Development
- Jsp
- Websphere Mq
- Global Delivery
- Java
- Jms
- Scrum
- Ejb
- Hibernate
- Servlets
- Oracle
- Enterprise Architecture
- Software Project Management
- Pl/Sql
- Weblogic
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