Saurabh Kumar Soni

About Saurabh Kumar Soni

Accomplished Senior Manager specializing in HR operations, business development, and client relationship management within the Human Resources sector.Expertise in strategic account management, consistently driving business growth and revenue enhancement.Proven ability to develop and implement customized staffing solutions, improving operational efficiency and client satisfaction.Skilled in mentoring and leading teams to exceed sales targets, fostering high-performance environments.Proficient in grievance handling and conflict resolution, ensuring harmonious and compliant workplace settings.Strong understanding of labor laws, company policies, and ethical standards, ensuring adherencein all HR operations.Experience in conducting market research and developing effective sales strategies identifyingand securing new business prospects.Exceptional track record in managing key accounts and cultivating robust client relationships fostering long-term partnerships.

Experience

1. Senior Manager- Key Accounts

   Adecco

   Apr 2024 — Present

   Directed communication and service delivery between core clients and internal teams, ensuring seamless staffing solutions aligned with client operational needs.Identified and capitalized on business growth opportunities through strategic account mining, service expansion, and entry into new client locations.Achievements:Consistently attained 95% SLA compliance rate through close monitoring of performance metrics and client satisfaction.Oversaw the seamless deployment of strategic client acquisition models, achieving a marked increase in new partnerships through effective business development strategiesEnhanced client satisfaction scores, elevating retention rates via proactive client servicing strategies focused on addressing client needs efficiently

Education

• Kanpur University

  Bachelor’s Degree, Graduation

  2005 — 2008

• New Delhi

  AIM, MBA

  2009