Saurabh K.
Brand & Retail Experience Strategist | CX Innovation | Spatial Storytelling | India | SEA | UAE
- Role
- Global Retail Experience Lead at Lenskart.com
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Saurabh K.
Some build brands. I build belief — in journeys that move people, and in people who make those journeys possible.”I\'m a brand and retail experience strategist who works at the intersection of story, space, and scale.Over the past 10+ years, I’ve worked across immersive theatre, luxury events, public art installations, retail rollouts, and CX innovation projects in India, Singapore, UAE, and Southeast Asia.Whether transforming a 200+ store network at Lenskart, managing global art-led installations at Guerrilla (sister concern of Start India), or designing coffee-led retail experiences independently — I move between imagination and execution with empathy and ease.Brands I\'ve collaborated with include: Apple, Uniqlo, BMW, Noon.com, Nestlé, Emaar, Asian Paints, Colorbar, PhonePe, Housing. I’ve led:A consumer navigation redesign across 200+ stores (scaling to 500+)A strategic VM revamp improving conversion and category upliftBrand experience zones for Harry Potter, Indian Accent, ISRO, and morePublic and retail installations for Uniqlo, Indorama, HiDesign, Noon.com A cultural and emotional turnaround of teams under pressure.Today, I’m exploring roles across CX leadership, creative strategy, brand transformation, and cultural experience design — in Singapore, UAE, SEA, and India.
Experience
Global Retail Experience Lead
Apr 2025 — Present · Delhi, IN
Education
Springdales Public School
Primary
1994 — 1996
Hope Hall Foundation School
Grade Twelve, Non Medical
1997 — 2009
Maharshi Dayanand University
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
2010 — 2014
Skills
- Theatrical Production
- Market Research
- Team Leadership
- Management
- Operations Management
- Photoshop
- Microsoft Office
- Graphic Design
- Production Management
- Entertainment Management
- Team Management
- Public Speaking
- Creativity
- Event Management
- Event Planning
- Adobe Photoshop
- Microsoft Powerpoint
- Project Management
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