Saurabh Jetli
Head of Business Operations @IBM
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WORK HISTORY
Head of Business Operations @IBM
Bengaluru, IN
EDUCATION
Bhartiya Vidya Bhavan
Bachelor of Commerce (B.Com.), Business/Commerce, General
Jai Hind College
Bachelor of Commerce (BCom)
ABOUT SAURABH JETLI
With over two decades of distinguished leadership in the Business Process Outsourcing (BPO) and Information Technology Enabled Services (ITES) industry, coupled with a successful tenure in the Hospitality sector, I bring a wealth of experience and expertise to drive organizational excellence. My career highlights encompass being a pioneer in setting up India\'s first call center, shaping revenue generation initiatives, and fostering operational transformations. I am a successful corporate leader, entrepreneur, and consultant, boasting 28+ years of multicultural experience in steering entire business operations, maximising customer satisfaction and profitability across various geographies and industries. My diverse background position me as a seasoned leader capable of delivering impactful results and innovation.
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