Saurabh Jetli
Head of Business Operations @ IBM | Operations Consultant
- Role
- Head of Business Operations at IBM
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Saurabh Jetli
With over two decades of distinguished leadership in the Business Process Outsourcing (BPO) and Information Technology Enabled Services (ITES) industry, coupled with a successful tenure in the Hospitality sector, I bring a wealth of experience and expertise to drive organizational excellence. My career highlights encompass being a pioneer in setting up India\'s first call center, shaping revenue generation initiatives, and fostering operational transformations. I am a successful corporate leader, entrepreneur, and consultant, boasting 28+ years of multicultural experience in steering entire business operations, maximising customer satisfaction and profitability across various geographies and industries. My diverse background position me as a seasoned leader capable of delivering impactful results and innovation.
Experience
Head of Business Operations
Aug 2021 — Present · Bengaluru, IN
Education
Bhartiya Vidya Bhavan
Bachelor of Commerce (B.Com.), Business/Commerce, General
Jai Hind College
Bachelor of Commerce (BCom)
1991 — 1993
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