Saurabh Gupta
Process Improvement Manager - Customer Relations
- Role
- Assistant Manager at Oxyzo Financial Services
- Location
- Faridabad, IN
- LinkedIn followers
- 500 followers
Experience
Assistant Manager
Jul 2018 — Present · Gurugram, IN
Maintaining MIS to track DTD, MTD and YTD status of the PAN India AUM (Net and Gross book) Planning and tracking weekly ow of utilisation.Reconciliation of service fee and penalty charges on a monthly basis for all clients Reviewing and updating the disbursal process on a half yearly basis to reduce TAT in accordance with the feedback from respective stakeholders Maintaining TAT of the process from documentation to disbursal and minimum spillover of disbursals of clients Ensuring audit compliance regarding all the necessary documentation for the disbursals as per SOP Clearing bottlenecks within different functional teams i.e credit processing, underwriting, collections and KAMs for faster disbursements Managing a team of 11-12 people and distributing equitable workload for maximum eciency Planning for weekly ow of disbursals after discussing with regional KAMs to ensure faster clearance of overdue and NPA clients
Education
YMCA University Of Science And Technology
Bachelor’s Degree
2010 — 2014
Institute of Management Technology, Ghaziabad
PGDM
2016 — 2018
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