Saurabh Bhatia

Head of Customer Success - Apac @Icertis

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Head of Customer Success - Apac @Icertis

View department →

Pune, IN

Helping the Customers to make their journey more memorable with @Icertis platforms.

EDUCATION

2001 — 2002

National Center for Software Technology

FPGDST, Software Engineering

1998 — 2001

Chhatrapati Shahu Ji Maharaj University

B Sc, Mathematics

2007 — 2009

National Institute of Management

MBA, Operations

2016 — 2017

Indian Institute of Management Bangalore

Executive General Management Program, Business Administration and Management, General

SKILLS

Project ManagementMisTransition ManagementTestingOutsourcingBusiness ProcessBusiness Process Re-EngineeringOperations ManagementPerformance ManagementCrmBusiness Process ImprovementProject DeliverySix SigmaTeam LeadershipProcess ManagementSdlcLeadershipVendor ManagementPre-SalesRisk ManagementTeam ManagementService DeliveryBusiness AnalysisProcess ImprovementManagementBpo

ABOUT SAURABH BHATIA

My focus is always on elevating customer experiences and ensuring successful adoption of…

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