Saurabh Bagga
PMP® | LSSGB | Master\'s Degree - Delhi University | PGDBA (Finance)
- Role
- Executive Vice President of Operations at iEnergizer
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Saurabh Bagga
Results-oriented optimistic business executive with 20+ years of experience in customer…
Experience
Executive Vice President of Operations
Apr 2024 — Present · Noida, IN
Education
Symbiosis Institute of Management Studies
PGDBA - Distance Learning
2000 — 2002
Delhi University
Master's degree
2000 — 2002
Sri Venkateswara College
B Com Hons.
1997 — 2000
St. Michaels
12+
1983 — 1997
Skills
- Offshoring
- Team Management
- Management
- Process Management
- Human Resources
- Market Research
- Soft Skills
- Sla
- Business Process Improvement
- Business Intelligence
- Customer Relations
- Relationship Management
- Leadership
- Inbound Marketing
- Kpo
- Outsourcing
- Account Management
- Transition Management
- Copc
- Operations Management
- Process Excellence
- Mis
- Employee Engagement
- Workforce Management
- Key Account Management
- Customer Service
- Contact Centers
- Vendor Management
- People Management
- Pre-Sales
- Conflict Resolution
- Performance Management
- Crm
- Management Information Systems (Mis)
- Process Migration
- Customer Satisfaction
- Customer Relationship Management (Crm)
- Bpo
- Quality Assurance
- Process Improvement
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