Saurabh Agrawal
Director, Supply Chain Management @Wolters Kluwer
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WORK HISTORY
Director, Supply Chain Management @Wolters Kluwer
As part of running Global operations, I lead operational excellence initiatives to drive cost savings and improve operational metrics, with a focus on reducing cost to serve, better customer experience, and remain competitive in a partner ecosystem. Key achievements :\\\\n\\\\n- Managing a million P&L and overseeing a team of 50+ employees in global operations\\\\nSpearheading OpEx optimization efforts that resulted in a 15-20% reduction in influenceable operational spend, while maintaining high-quality standards and reducing turnaround time (TAT)\\\\n- Partnering with service, sales, and product teams to segment customers and tailor the supply chain to meet their unique needs and preferences, resulting in increased revenue growth\\\\n- Creating future state plans, envisioning end-to-end workflows, and developing strategies for business transformation, while working with teams from the technology, data, product, PMO, finance, and legal groups\\\\n- Fostered impactful collaborations through effective engagement strategies and managed relationships with 300+ vendors globally, including strategic partners such as TCS, EXL, VACO Binary, Innodata, and Boomerang\\\\n- Maintained 99% talent retention in 2021/22 and 90 employee engagement score by fostering a culture of talent development, managing expectations, enhancing well-being, and improving morale\\\\n- Achieved a 98% quality and TAT, driving growth, and encouraging upskilling as part of the learning organization\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
NYU Stern School of Business
MBA
D. Y. Patil Institute of Engineering and Technology
B.E., Computer Science
ABOUT SAURABH AGRAWAL
AI Product leader with 20+ years of expertise in data analytics, AI/ML and digital…
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