Saurabh Agarwal

Assistant Manager- Franchise Management and Operations @Dr. B. Lal Clinical Laboratory

Jaipur, IN

Oversee end-to-end new Customer Acquisition, onboarding, account management, learning and development, business growth, and Customer relationship management (CRM).• Plan and execute sales and marketing strategies to drive franchise growth.• Build strong collaboration and communication with stakeholders to address and resolve issues effectively.• Maintain Quality compliance and manage legal documentation, working with advisors on contracts and agreements.• Enhance customer satisfaction through agile approaches and resolve escalated issues effectively.• Lead end-to-end project management to ensure timely, on-budget, and successful project outcomes.• Identify, assess, and mitigate risks to ensure smooth operations and project success

Poornima Group of Institution Jaipur

Bachelor of Technology (B.Tech.), Mechanical Engineering

Jaipur National University

Master of Business Administration - MBA, Business Administration, Management and Operations