Saurab Das

About Saurab Das

15+ years of experience in Operations with a focus on Client Service, adepts at steering…

Experience

1. Senior Manager

   Tech Mahindra

   Nov 2024 — Present · Noida, IN

   Oversee day-to-day operations ensuring efficiency, accuracy, and timely delivery of services. Implement strategies to streamline processes and reduce operational costs while maintaining quality standards. Serve as the primary point of contact for clients, ensuring alignment with their expectations and goals. Proactively address any issues and implement solutions to maintain high levels of client satisfaction. Oversee budgeting, cost control, and resource allocation to meet financial objectives. Work with cross-functional teams to ensure effective cost management while driving business growth. Contribute to long-term strategy formulation for the account and execute action plans to achieve business objectives. Participate in client meetings and help drive the account\'s growth by identifying opportunities for expansion. Manage multiple projects from initiation to completion, ensuring timely delivery and adherence to budget. Allocate resources effectively to maximize team productivity and meet project deadlines. Monitor project risks and implement mitigation plans to avoid delays or cost overruns. Ensure that all activities and operations comply with relevant industry regulations, company policies, and standards. Identify potential risks and develop mitigation strategies to minimize business disruptions.

Education

• University of Calcutta

  Bachelor of Science

  2006

• University of Calcutta

  Bachelor of Science (B.Sc.)

  2003 — 2006

Skills

• Performance Management
• Management Information Systems (Mis)
• Team Management
• Employee Engagement
• Vendor Management
• Management