Saumya Sarkar

About Saumya Sarkar

I am a seasoned Senior Business Analyst & Product Owner, a Certified SAFe® 6 Agilist with 17 years of experience in the Digital Payments domain of Banks, Card Networks, and Financial Products & Services organizations. Currently, I am employed with Capgemini India Pvt Ltd and have adept knowledge of the Payments Domain (Digital Wallet, Cards, SWIFT & ISO20022)In the role of a Business Analyst & Product Owner, I have planned, coordinated, and managed Enterprise Requirements for multiple Scrum Teams using SAFe Agile Framework. Additionally, I have played a techno-functional role in High-Level Designing, Gap Analysis, and API Mappings between integrating systems. My experience includes leading a team of Junior BAs and Consultants, ensuring successful project delivery and stakeholder satisfaction.

Experience

1. Senior Business Analyst Senior Solution Analyst Project Manager Certified Safe 6 Agilist

   Capgemini

   Aug 2017 — Present · Pune, IN

   Account/Client Name) Discover Financial Services – DCI Network• Managed Team of 7 Junior BAs and 4 BAU Operations Executives• Project Planning and Coordination with Cross-Functional Team• Monitor Business operations executives and business automation tasks to improve SLA Standards for DFS partner queries handled by the operations team.• Capacity Planning of Junior PMs and BAU Executives.• Process Improvements & Implementation through automation of processes using existing tools.(Account/Client Name) Global Payments• Open Banking Service• Visa Click-2-Pay Service• SME Fraud Filter Solution for GP Cards Acquiring Solution(Account/Client Name) HSBC Digital Transformation, Payments & FX• UK Payments Process Improvements• HSBC E-Mandate Digitization and feature enhancements.• HSBC MP-Clear project for Oman• HSBC Staff Front End New Telephony Integration• Bahrain Regulation implementation for Bahrain HSBC• China Regulation implementation to report the Purpose Of PaymentKey Responsibility Area• Project allocation to offshore BAs• Capacity Planning for offshore BAs and Evaluation of deliverables• Liaison with Product Managers to discuss priorities for the upcoming sprint and coordinate with RTE, Solution Architect, & System Analyst to finalize the PI sprint backlog.• Work in collaboration with the Solution Architect to finalize solutions and drive Feature grooming and feature refinement with the Scrum Teams.• Participate in feature requirement discussion & finalize priority as per discussion with the Business Owners OR Product Manager• Story Writing & defining Acceptance Criteria in Jira or Rally for the Scrum Teams. Story pointing.• API Mapping, Field Mapping, Error Codes mapping & test cases with the integrated systems.• Sanity testing of User Journey and APIs on Postman collection and validate requirement• Demo & Sign-off from the Product team before “Accepting” stories in Project management tools

Education

• University of Pune

  BE

  2000 — 2004

• ICFAI Business School, Pune

  MBA

  2005 — 2007

Skills

• Business Analysis
• Mobile Payments
• Credit Cards
• Business Development
• Financial Services
• Product Marketing
• Mobile Devices
• Mobile Commerce
• Mobile Banking
• Testing
• Product Management
• Mobile Applications
• Internet Banking
• Product Development