Saumya Shukla
Executive Assistant @Nielsen
- Role
- Executive Assistant at Nielsen
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Saumya Shukla
With a solid foundation in mathematics from MJP Rohilkhand University, my journey in the educational technology sphere has evolved into a pivotal role at Pearson, where I specialize in customer service operations. Our team\'s dedication to enhancing user experiences is evident through the proficient use of platforms like Freshdesk and Zendesk. Previously at ApplyBoard, I honed my expertise across diverse markets, including the USA, UK, and Canada, contributing to the seamless execution of customer experience strategies. My goal is to continuously improve service delivery, ensuring every interaction adds value to Pearson\'s esteemed clientele.
Experience
Executive Assistant
Feb 2025 — Present · Gurugram, IN
Managed CEO\'s schedules and regular check-ins, ensuring smooth operations and timely communication.• Participated in multiple projects and office tasks, contributing to overall company success.• Organized meetings, prepared reports, and handled correspondence efficiently to support executive decision-making.
Education
Mahatma Jyotiba Phule Rohilkhand University
Graduate
2013 — 2016
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