Saumya Gaur
Client Support Manager @Simplii Financial
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WORK HISTORY
Client Support Manager @Simplii Financial
Toronto, ON, CA
Provide personalized assistance to clients, delivering exceptional service and ensuring their satisfaction with everyday banking transactions. • Streamline the onboarding process for new clients, overseeing seamless account setup, processing wire transfers, and Interbranch payments. • Offer expert recommendations and effectively sell a diverse portfolio of banking and investment solutions, encompassing bank accounts, GICs, credit cards, lines of credit, and loans. • Demonstrate strong problem-solving skills by efficiently troubleshooting and escalating challenges related to mobile and online banking, ensuring prompt resolution and client satisfaction.
EDUCATION
Wilson College Mumbai
Mass Communication/Media Studies
Algonquin College of Applied Arts and Technology
Postgraduate Diploma
Kirnani Technologies
Certificate course in Graphic Designing
G-Race Academy Ajmer
DELF A2
Fanshawe College
Diploma
SKILLS
ABOUT SAUMYA GAUR
I am a media and marketing enthusiast with an eye for creativity in all aspects of media and marketing platforms. I have experience working on different platforms of marketing including digital marketing, direct marketing and other promotional mix. As a curious and dedicated student I have worked on photography and design ethics of advertising.
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