Saumya Dhall
Digital Transformation, Product Management & AI | Consumer Tech. & eCommerce | Yum! Brands | Ex-Deloitte & PwC
- Role
- Director - Digital Products, E-commerce & Ai at Yum! Brands
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Saumya Dhall
17+ years of experience in digital transformation and AI innovation across India, APAC, MENA, and UK, driving top-line growth and operational efficiency for Fortune 500 brands in Retail, Consumer Goods, Hospitality, Automotive, and Banking.• Expert in building and scaling next-gen consumer tech platforms (E-commerce/D2C), AI-powered solutions, in-store digital ecosystems (Kiosks, POS, Drive-thru), and MarTech stacks (CRM, CDP, Loyalty, Customer Experience Management) to drive measurable business impact.• Proven track record of building high-performance teams that accelerate digital growth, enhance customer experience, and unlock new revenue streams. Key Expertise: AI & Emerging Tech – Generative AI, Vision AI, and Predictive Analytics for leading brands. Digital & eCommerce Growth – Digital sales growth through omnichannel strategy across clients P&L Ownership – Unlock revenue streams across multi-market landscapes. Consumer & Retail Innovation – Customer experience through data-driven personalization. Leadership & Team Building – Lead cross-functional teams of 50+ across product, tech, and business. MarTech & Customer Growth – Design AI-driven loyalty & engagement models to enhance retention & CXPassionate about leveraging AI, emerging tech, and digital strategies to accelerate business growth.
Experience
Director - Digital Products, E-commerce & Ai
Sep 2022 — Present · Gurugram, IN
Education
SYMBIOSIS INTERNATIONAL UNIVERSITY
Master of Business Administration (MBA), Marketing-Finance
2010 — 2012
The Tuck School of Business at Dartmouth
Strategic Thinking : Building and Sustaining Competitive Advantage
2018 — 2019
The Tuck School of Business at Dartmouth
Strategy is Innovation : How the leaders of tomorrow create the future
2021 — 2022
National Institute of Technology Surat
Bachelor of Technology (B.Tech.), Computer Science
2003 — 2007
Skills
- Client Liason
- Pre-Sales
- Javascript
- Sdlc
- Requirements Management
- Erp
- Data Mining
- Smart Cities
- Requirements Analysis
- Smart Cards
- Sap Implementation
- Sap Sd
- Team Management
- Business Analysis
- Sales Presentations
- Sap Erp
- Change Management
- Client Engagement
- Manage Client Relationships
- Business Process Design
- Analytics
- Rfp
- Functional Testing
- Consulting
- Optical Fiber
- Business Requirements
- IT Consulting
- Data Analysis
- Process Consulting
- Business Intelligence
- Vendor Management
- Requirements Gathering
- Crm
- Functional Requirements
- Business Process Re-Engineering
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