Saul de Jesus
Vice President of Client Services @designDATA
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WORK HISTORY
Vice President of Client Services @designDATA
Laurel, MD, US
As Vice President of Client Services at designDATA, I lead our client delivery organization with a focus on experience, retention, and profitable growth across our managed services portfolio. I work closely with Service Delivery Managers, and executive leadership to ensure our clients receive consistently high-quality service that aligns technology outcomes with their business goals.
EDUCATION
University of Maryland Global Campus
Bachelor of Business Administration - BBA
Montgomery College
Computer Science
ABOUT SAUL DE JESUS
I’m an experienced technology leader with a passion for delivering exceptional client experiences and building high performing service teams. Over the past decade at designDATA, I’ve grown from engineer to Vice President of Client Services, leading our client delivery organization across managed IT, cloud, and cybersecurity services.My focus is on helping clients achieve measurable business outcomes through reliable, strategic technology partnerships. I work closely with Service Delivery Managers, engineers, and executives to ensure every account receives proactive attention, clear communication, and consistent results.I’m committed to developing people as much as processes, coaching leaders, improving collaboration, and aligning our services with client and company goals.Areas of focus include client retention and growth, service delivery excellence, operational strategy, and financial performance.Certifications include Microsoft Teams and 365 Security, Apple ACMT, CompTIA A+, Network+, and ITIL Foundations.
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