Satyendra Gupta

Experience

1. Clearance Support Consultant

   DHL

   Dec 2010 — Present · Mumbai, IN

   Acting as a consultant between customs and customer to clear the shipments on necessary documents and delivering the goods in minimum possible time. Clearance of all type of dutiable and non dutiable aircraft parts shipment landed in Mumbai-customs, Supervise & monitor service improvement with emphasis on transit time & cost reduction Emphasis on transit time and on timely delivery under AOG condition planning cost-effective transportation of inventory to Customer premises Prior clearance of AOG (aircrafts on ground) shipments on arrival. Clearance of the shipments located at SEZ units across India on SEZ BOE. Preparation & maintaining records of inbound and outbound shipments Identifying process gaps through Root Cause Analysis (RCA) & rectifying the same Involved in QC and process improvement techniques like GEMBA WALK of complete division and Implementation of 5 S and other process improvement techniques in various dept Managing Customer escalations & providing appropriate solutions Conducted warehouse hygiene audits in terms of well being of employees and a better working environment.

Education

• Govt Polytechnic bandra ,Mumbai

  Diploma, MECHANICAL

  1998 — 2002

• Thakur institute of management studies & research

  MBA operation, operation

  2008 — 2010

• North Maharashtra University

  Be mechanical, MECHANICAL

  2002 — 2005

• Welingkar Institute of Management

  MBA in international bussiness, International Business

  2012 — 2013