Satyarth Prakash
Supply Chain & Gen AI Consulting @Genpact | ABFRL(PPI) |CII | IIM Mumbai ’2024 | NTPC Limited|AIR 92 GATE ME
- Role
- Assistant Manager at Genpact
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Satyarth Prakash
Supply Chain Planning professional with experience in Material planning, demand…
Experience
Assistant Manager
Aug 2024 — Present · Bengaluru, IN
Project 1: Development of AI Powered NPS Prediction & Insights platform •Led end-to-end NPS Chat Prediction project for delivering Cat-Boost ML model with 92% accuracy. •Designed & deployed Streamlit prediction pipeline on Azure, reducing reporting turnaround by 50%. •Integrated OpenAI for AI-driven insights & Weekly Comparison enabling 40% quicker decision-making. •Implemented performance dashboards for accuracy, utilization & execution tracking driving adoption.Achievements •Delivered measurable business impact by enhancing Customer exp analytics efficiency by 35%. •Enhanced non-promoter recall by 180% by SMOTE & Threshold Tuning enabling churn-risk detection.Project 2: Gen AI–Driven Supply Chain & SAP Process Automation for Global Client •Led As-Is analysis of global supply chain for identifying Gen AI automation opportunities in 5 processes. •Directed automation of MDM & SAP request workflows, reducing manual effort by 1–2 FTEs annually. •Oversaw AI-driven document verification, duplication checks & vendor data validation across regions.Achievements •Reduced customer query resolution turnaround time by 30% via successful deployment of Gen AI Bot. •Delivered 95% accuracy in vendor address verification & compliance check ensuring regulatory adherence. •Improved overall supply chain efficiency by 25% through AI-led process redesign & automations plans.Project 3: AI powered Supply Chain Planning Control tower POC with Advanced KPI integration •Spearheaded development of SCM Control Tower in Power BI for automobile, pharma & FMCG clients. •Defined & integrated advanced KPIs (DVI, FVA, Demand Consensus Score ) for planning visibility. •Managed deployment of AI-driven forecasting (XGBoost, SARIMAX, LSTM) against baseline methods.Achievements •Delivered Real-time analytics dashboards enabling faster scenario planning & Root -Cause analysis. •Demonstrated potential forecast accuracy improvement (30–40%) in simulated scenarios using AI models.
Education
Madan Mohan Malaviya University of Technology
Bachelor of Technology - BTech
Indian Institute of Management Mumbai
Master of Business Administration - MBA
2022 — 2024
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